State Farm® Insurance Agent Tom McLaughlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jonathan Torres
February 23, 2026
"Alyssa Siemien gave great customer service took care of my vehicle transfer and sent me over documentation very quickly for my new purchase! Made a quick & easy! I've been with State farm for about 10 years and they will continue to have my business!"
"Thank you, Jonathan! I'm happy to hear that Alyssa provided you with excellent service during your vehicle transfer. It's wonderful to know that you've been with us for 10 years and plan to continue. If you need anything else, feel free to reach out!"
Matt Egan
February 20, 2026
"Marie Keen is fantastic to deal with. Always responds fast and answers all my questions."
"Thank you, Matt! I'm happy to hear that Marie has been providing you with such responsive and helpful service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Sara Villari
February 20, 2026
"Marie is always so helpful when I call - whether it's with questions or a policy change or addition, Marie is so friendly and efficient."
"Thank you, Sara! I'm happy to hear that Marie has been friendly and efficient in assisting you with your insurance needs. We appreciate your feedback and are here to help with anything else you might need. Thanks for choosing us!"
Jerry McCarty
February 10, 2026
"Marie was wonderful. Able to handle well the unique circumstances of my vehicle. I’ll be referring her to my clients."
"Thank you, Jerry! I'm happy to hear that Marie was able to assist you with your circumstances. We appreciate your referrals and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Go Diamond Detail
February 9, 2026
"Marie was so helpful with getting me a new policy. Very upbeat and knowledgeable! State Farm is luck to have her apart of the team!"
"Thank you! I'm happy to hear that Marie was able to assist you with your new policy. Her upbeat and knowledgeable approach is truly valued here. We're grateful to have her on our team. If you need anything else, feel free to reach out!"
kenneth mealey
February 9, 2026
"Very friendly and helpful."
"Thank you, Kenneth! I'm happy you found our team friendly and helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
William Munoz
February 8, 2026
"be careful when getting State Farm insurance. After long talks on the phone and getting approved I went and canceled my other home insurance policy. State Farm went and paid the mortgage company and cancelled the homeowners insurance who was previously travelers. thinking all was well the came to my house without notice and took pictures but they said my roof was deteriorating and would not insure me unless I replaced the roof. no one was on my roof ( have cameras) and the roof was in great condition when travelers inspected the roof. they work backwards they should inspect then insure but the make you go through everything then put you in a spot when they don't want to really insure you and they collect money from you as well. its a money grabber they have to charge you until you cancel them and find another insurance company. Since this I did find another insurance company and guess what ???? no issues with the roof!!!"
"Thank you for sharing your feedback. We understand how frustrating policy cancellations can be. After the initial quote, a representative visited your home for an inspection. Following that inspection, the carrier completed their underwriting review, and the final decision to cancel the policy was made from an underwriting perspective. Coverage determinations are ultimately handled by the insurance carrier and can change based on findings reviewed after the application is submitted. We value transparency and would be happy to revisit the details of your policy with you directly to clarify what occurred. Please feel free to contact our office so we can review this together."
Mudit Gupta
February 5, 2026
"Spoke to Mike and he was externally helpful and patient in talking about policy, changes to my policy and various scenarios . Thanks Mike!!!"
"Hey, Mudit! Thanks for letting us know that Mike took the time to walk through your policy, discuss updates, and explain different scenarios with patience and clarity. We appreciate you sharing this and will be sure he sees your shoutout. Thank you for choosing us."
Sam Griga
January 31, 2026
"My insurance agent Kerry Is so easy to work with she communicates well answers my questions and take care of things totally recommend her."
"Thank you, Sam! I'm happy to hear that Kerry has been so helpful and communicative. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Gail Smith
January 30, 2026
"I really appreciated the call after having loads of trouble on the website last evening. She made the process simple and fast. A pleasure to work with."
"Thank you, Gail! I'm happy to hear that the call helped simplify things for you. Our team is dedicated to making your experience as smooth as possible. If you need anything else, feel free to reach out!"
Jeanette Lorenzo
January 24, 2026
"Great service! affordable prices! Kerry was amazing! so helpful and kind. She listened to my concerns and helped me find the best coverage at an affordable price! Thank you!"
"Thank you, Jeanette! I'm happy to hear that Kerry provided you with such helpful and kind service. It's wonderful to know she was able to assist you in finding the best coverage at an affordable price. We appreciate your feedback and are always here to help with any future needs!"
reese beekler
January 23, 2026
"Alyssa is awesome to work with. She’s always helpful, answers all my questions, and makes insurance way less stressful. Definitely someone you can count on!"
"Thank you, Reese! I'm happy to hear that Alyssa has been so helpful and made your experience with insurance less stressful. We appreciate your trust in us and are always here to assist you. Let us know if there's anything else we can do for you!"
Christine Jacobs
January 21, 2026
"Kerry made the process easy with no stress. Glad to return to State Farm!"
"Hey Christine! Kerry is so happy to hear that the process was easy and stress-free for you. We’re excited to have you back with State Farm and appreciate you taking the time to share your experience."
Krista Johnson
January 19, 2026
"Rebecca in Tom’s office is exceptionally responsive, knowledgeable, helpful and caring. She makes everything incredibly easy!"
"Krista, thank you for your wonderful feedback! I'm happy to hear that Rebecca has been so responsive and helpful. We’re committed to making your experience as smooth as possible. Let us know if there's anything else we can assist you with!"
Brenda Jones
January 16, 2026
"Very nice staff been with state Farm for 15 +"
"Thank you, Brenda! I'm happy to know you've had a positive experience with our team for over 15 years. We appreciate your loyalty and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
bruno pouget
January 15, 2026
"Very helpful and on point. Very satisfied in the world of insurance, trusting you’re broker is everything."
"Thank you, Bruno! I'm happy to know you found our service helpful and on point. Trust is crucial in insurance, and I'm glad we could meet your expectations. If you have any more questions or need assistance, feel free to reach out!"
David
January 15, 2026
"I recently had to contact the agency with regards to a small accident… I spoke with Susan and she was extraordinarily patient,professional, knowledgeable and helpful. The information I was given helped simplify the process so that I could proceed with the other driver’s carrier and have my vehicle repaired and returned to service. Every contact I’ve had with the agency has been handled in both a respectful and professional manner, providing personalized, friendly service making the environment stress free. Thanks for being there when needed. David."
"Thank you for your review, David! I'm glad to hear that Susan was able to assist you with such professionalism and care. It's wonderful to know that our team could make the process smoother for you. We’re always here to provide personalized and friendly service whenever you need us. Let us know if there's anything else we can do for you!"
brian gardner
January 13, 2026
"Tom and his team, specifically Marie keen, made everything very easy and are extremely helpful."
"Thank you, Brian! I'm happy to hear that we made your experience easy and helpful. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
sheila sykes davis
January 9, 2026
"Alyssa Siemien Was so helpful!"
"Sheila, thank you for your feedback! I'm glad to hear that Alyssa was able to help you. Our team is dedicated to providing great service. Let us know if there's anything else we can do for you!"
Ashley Saha
January 9, 2026
"Marie walked me through exactly how to get what I needed insurance wise with zero upselling, full transparency and a great attitude. She took something stressful and guided me along and helped me get a policy in place in under a hour. Thanks!"
"Ashley, thank you for sharing your experience! I'm happy to hear that Marie was able to assist you with such clarity and positivity. Our team is dedicated to making the insurance process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
John
January 8, 2026
"Needed Insurance for another snowmobile and Allysa helped me. She was very helpful and efficient. 3 minutes and I had insurance."
"Thank you, John! I'm happy to hear that Allysa was able to assist you quickly and efficiently with your insurance. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Leia Rivera
January 7, 2026
"My experience with Statefarm is always top notch. The service I receive never disappoints. Anytime I call the staff on Bath Rd., they are always so friendly and helpful. One rep in particular is my go to though. Jack aka “the REAL DEAL JAKE from statefarm like a good neighbor” which I hilariously confused his name for the first few times he assisted me, is an amazing asset to the team. Jack always goes above and beyond to answer all my crazy questions , break down all of my annoying bills that I don’t understand, and offer great services that he explains thoroughly. If there is ever something that needs to be followed up on, I can always depend on Jack to get back to me, even when I myself have forgotten all about what I asked for. 10/10 would recommend Statefarm The only on Bath Road ((Tom McLaughlin)) in Bristol, but 101/100 would recommend Jack as your Statefarm Agent! You go Jack!!!! Somebody get this man a raise! ;)"
"Leia, thank you so much for your fantastic feedback! I'm happy to hear that your experience with our office on Bath Rd. has been so positive. Jack is indeed a valuable member of our team, and it's wonderful to know he has been so helpful and attentive to your needs. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Alba Santiago Adorno
January 6, 2026
"I am very satisfied with the service I receive through my insurance coverage. Mr. Gaza has always been very kind and always clarifies any doubts, providing the best guidance to his clients."
"Thank you, Alba! I'm happy to know you're satisfied with the service and guidance provided by Gaza. Our team is dedicated to ensuring you have the best experience possible. If you ever have more questions or need assistance, feel free to reach out. We’re here to help!"
Camryn Wiedeman
December 21, 2025
"Mike did an excellent job in assisting me with my insurance needs!!"
"Hey, Camryn! Thanks for letting us know about your experience. Mike will be happy to hear he did an excellent job helping you with your insurance needs, and we appreciate you taking the time to share this with us."
Sofia Fedeli
December 21, 2025
"Mike was extremely helpful and knowledgeable on all my insurance needs!"
"Thank you for your review, Sofia! I'm happy to hear that Mike was able to assist you with your insurance needs. Our team is dedicated to providing knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out!"